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SoulCentre Pte. Ltd Privacy Policy


Our Privacy Commitment

SoulCentre Pte Ltd is committed to safeguarding the personal data you have provided to us and it is our responsibility to properly manage, protect and process your personal data.

Rest assured we are committed to protecting and respecting your privacy. 

Please read this Privacy Notice to understand how we use the personal information we may collect from you, why we collect it, and how we use it. By providing your Personal Information to us, you are consenting to this Privacy Notice and the collection, use, access, transfer, storage and processing of your personal information as described in this Privacy Policy.

This policy may change from time to time as required by legislation, please check our website (www.soulcentre.org or www.soulkids.org) or SoulCentre Academy Centre notice board for updates.

This policy applies to all brands and websites under SoulCentre Pte Ltd including:
www.soulcentre.org, www.soulkids.org , www.sallyforrestcoaching.com, www.vikasmalkanicoaching.com, www.vikasmalkanimeditation.com, www.sallyforrestreiki.com, www.wisdomlifemtrix.com, www.lifesuccessmethod.com, www.meetvikasmalkani.com, www.meetsallyforrest.com, www.wealthwisdomwinning.com.

  

Consent for Collection, Use and Disclosure

Your use of SoulCentre, SoulKids and the above listed websites ("Websites") and/or your registration for programs, services, website products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not attend our Programs or use the Website and/or avail of our services.

By submitting your information via a physical form and/or via our web form, Facebook advert or any other form of advertising, you are giving consent and agree to receive emails, phone calls and text messages about the event for which you registered.

We will also keep you informed of all upcoming events and workshops, special promotions, offers and other SoulCentre Pte. Ltd updates. We may email, call, or text message you based on the information that you have provided via the web form or in person at an event.

Your data will be stored in MailChimp and SendGrid, password protected databases only accessed by authorized company personnel.

If you make a purchase from us, your data will also be stored on our Retail Pro, electronic point of sale register with password protected access to authorized company personnel.

You may withdraw your consent for collection, use and disclosure at any time by sending an email to info@soulcentre.org to unsubscribe.

You may also unsubscribe to any of our online e-mail updates by following the unsubscribe instructions at the base of the e-mail message.

 

What Personal Information Do We Collect?

SoulCentre

Name
NRIC / Passport Number (if applicable)
Date of Birth
Telephone Number
E-mail address
Postal Address (for any postal purchases)
Any other information which you have provided us in any forms you may have submitted to us in order to attend our events. (For example: food allergies, name for certifications, nationality, support needed for a particular course etc.)

Information about any transactions, both free and paid, that you enter into on our websites.


SoulKids

SoulKids collects the following details for children attending our SoulKids programs:

Name of child
DOB
Nationality
Gender
Parent’s name
Parent’s e-mail
Parent’s phone no
Allergies (if the child has any)
Special diet (if the child has any)
Medication (if the child is taking)
Emergency name and contact
Name of the person collecting and dropping off the child
Permission from the parent for photographs of the child


Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, criminal convictions and offences.

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time. 


When and how do we collect your data?

We may collect personal information directly from you when you undertake the following:

Fill up our application or registration forms or other similar forms.
Fill up a form on any of our social media adverts ( Facebook etc.)
Interact and communicate with the Company at any events or activities.
Attend one of our free events, coffee mornings or external venue events.
Communicate with us directly via telephone or e-mail or other means.
Register interest and/or request for information of / or subscribe to our products and/or services.
Visit or browse our websites.
Register or subscribe for our publications.
Use our network and other services of the Company.
Request us to contact you, be included in an email or other mailing list.
Provide feedback to us (for example via our websites or in hard copy).
Use some of our services.
Interact with our customer service team, for example, via telephone calls, letters, personal meetings or social events.
Submit your entry for our free lucky draw prizes.
When recommended by your family or friends.
When you attended a workshop organised by your company and your e-mails were issued to us by your company for continuous support.


How do we use your personal Information?

Your personal information will be held in our systems. The data which we collect from you may be collected, used, disclosed and/or processed for various purposes such as but not limited to:

To verify your identity.
To develop and provide our website and our products and services for our users.
To bill accounts and maintain payment records.
To communicate with you on your enquiries, sending marketing, advertising and promotional information and materials relating to products, events and/or services that we may be selling or marketing.
To manage your membership and/or processing your sign-ups/registrations for submitting reviews, adding comments, mailing lists.
To update and inform you on our latest promotion.
To send you automated email messages or marketing materials regarding our products and services.
To administer or otherwise carry out obligations in relation to any agreement that you or your business have with us.
To send information or content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business.
To promote use of our services and products to you and share promotional and information content with you.


Data Security

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization.

We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential. 

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

We strive to protect the security of your information and if you feel the security of your data with us has been compromised, please contact us immediately.


Who we share your data with

We respect the confidentiality of the personal data you have provided to us. In that regard, we will not disclose your personal data to third parties without first obtaining your consent permitting us to do so.

We do not sell your information or data to any 3rd parties or share your data with any outside parties without expressed consent or interest via email. 

However, please note that we may disclose your personal data to third parties without first obtaining your consent in certain Emergency / Legal situations, including, without limitation, the following:


Emergency or Legal disclosure to Third Parties

Your personal data may be transferred, assessed or disclosed to third parties for the purposes of emergency, system breakdown and / or legal requirements.

IT service providers
Credit Card / Nets Verification provider
Governmental authorities to comply with statutory, regulatory and governmental requirements
Legal bodies as permitted or required by law such as in compliance with a warrant or subpoena issued by a court of competent jurisdiction
Safety and security personnel

The instances listed above are not intended to be exhaustive.


Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements. 

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.


Your Legal Rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. 

The right to access.
Whenever made possible, you can access, update or request deletion of your personal data directly within your account settings section.

The right of rectification.
You have the right to have your information rectified if that information is inaccurate or incomplete.

The right of restriction.
You have the right to request that we restrict the processing of your personal information.

The right to withdraw consent.
You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

The right to object.
You have the right to object to our processing of your personal data.

The right to data portability.
You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.


Cookies

The company website uses cookies to provide useful features to users.

Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set up to accept cookies. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.


Your contact information

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us.


Any Questions, please contact us.

Any questions you have about your data, or requests of us to delete your data, can be sent via our “contact us“ page on the website http://www.soulcentre.org/contacts or E-mail to us at the address below.

Contact Us:info@soulcentre.org

 

Updated: 24 March 2018.